I cannot begin to explain how much this seller impressed me. I'm not really one for charm bracelets, but I had received a pandora bracelet as a gift many years ago from my godfather. Each year for special occasions, he would buy me a charm. After he passed away, I wanted to honor his memory by wearing the bracelet, however, I was scared because one time the clasp broke and I almost lost all of my charms. It wasn't until years later that I heard about a safety chain. After a lot of searching, I found the cutest dog and bone safety chain from this store, and a wind catcher charm also happened to catch my eye. I received both the charm and safety chain in the mail yesterday, and it was so thoughtfully packaged. The seller included two silver polishing wipes, and if you look in the background, I was able to polish and restore my old charms and bracelet gifted from my late godfather. You can see how much of a difference that polishing wipe made. I would like to thank the seller from the bottom of my heart, because being able to honor my lost loved one means more than words can express.